Final Experience with Blockbuster Online..... sigh

[dalthauser]

Okay, maybe I'm just a negative cynic, but isn't it strange that this happens AFTER I cancel my membership? 

They sent me an email titled Blockbuster Notice with this inside.  I almost just deleted it without opening because I thought it was spam.

I called, and of course they received the video - and they are crediting my card.

Am I just being silly to think maybe they would do this hoping I wouldn't notice so they can get a final $20 out of me?
Yes, it is - shame on me!

Hello Dorothea,

Account Number: xxxxxx

We have completed your request to cancel your BLOCKBUSTER Online® 1 at a time membership on 05/28/2008.

However, our records indicate Sound Yoga/Nada Yoga: The Healing Power of Sacred Sound has not been received, and we have charged your payment account ############ $21.34.

If you have already returned the movie, you will be refunded the $21.34 less a $0.0 restocking fee.

If you feel you have been billed in error, please contact Customer Care at 1-866-692-2789 between 8 a.m. and 6 p.m. CST Monday through Friday.

Thanks,
BLOCKBUSTER Online® Customer Care

Comments

[walksbeauty.livejournal.com]

I sure wouldn't put it past these guys... Likely, there was this outstanding DVD at the time of your cancellation and they just HAD to harass you a bit in your departure. You'll get the refund.. !

[joebanks.livejournal.com]

I'd hang on to the paperwork for a year or two.

[eats-veggies.livejournal.com]

Yes, I made a folder to put the emails in.

[kabuldur.livejournal.com]

Unbelievable!