dalthauser: (Default)
dalthauser ([personal profile] dalthauser) wrote2008-07-03 10:00 am
Entry tags:

Final Experience with Blockbuster Online..... sigh

Okay, maybe I'm just a negative cynic, but isn't it strange that this happens AFTER I cancel my membership? 

They sent me an email titled Blockbuster Notice with this inside.  I almost just deleted it without opening because I thought it was spam.

I called, and of course they received the video - and they are crediting my card.

Am I just being silly to think maybe they would do this hoping I wouldn't notice so they can get a final $20 out of me?
Yes, it is - shame on me!

Hello Dorothea,

Account Number: xxxxxx

We have completed your request to cancel your BLOCKBUSTER OnlineĀ® 1 at a time membership on 05/28/2008.

However, our records indicate Sound Yoga/Nada Yoga: The Healing Power of Sacred Sound has not been received, and we have charged your payment account ############ $21.34.

If you have already returned the movie, you will be refunded the $21.34 less a $0.0 restocking fee.

If you feel you have been billed in error, please contact Customer Care at 1-866-692-2789 between 8 a.m. and 6 p.m. CST Monday through Friday.

Thanks,
BLOCKBUSTER OnlineĀ® Customer Care