They sent me an email titled Blockbuster Notice with this inside. I almost just deleted it without opening because I thought it was spam.
I called, and of course they received the video - and they are crediting my card.
Am I just being silly to think maybe they would do this hoping I wouldn't notice so they can get a final $20 out of me?
Yes, it is - shame on me!
|Account Number: xxxxxx|
We have completed your request to cancel your BLOCKBUSTER Online® 1 at a time membership on 05/28/2008.
However, our records indicate Sound Yoga/Nada Yoga: The Healing Power of Sacred Sound has not been received, and we have charged your payment account ############ $21.34.
If you have already returned the movie, you will be refunded the $21.34 less a $0.0 restocking fee.
If you feel you have been billed in error, please contact Customer Care at 1-866-692-2789 between 8 a.m. and 6 p.m. CST Monday through Friday.
BLOCKBUSTER Online® Customer Care